NOCK Quickstart: Collect Your First Ticket in 5 Minutes

Create your account

Go to nocknock.cloud and sign up with your email address. After confirming your email, you'll land in the onboarding flow.

Create a workspace

A workspace is the top-level container for your team. Give it a name (e.g., your company or agency name) and continue. You can invite teammates later from the workspace settings.

Create a project

A project represents one website or web application. Give it a descriptive name — for example, "Marketing Site" or "App". Each project gets its own widget token.

Copy the widget snippet

In your project's Settings > Embed, you'll find your personal script tag:

<script
  src="https://nocknock.cloud/widget/nock.js"
  data-token="YOUR_PROJECT_TOKEN"
  data-api-base="https://nocknock.cloud"
></script>

Copy the full snippet — your data-token is already pre-filled with your project's token.

Add the snippet to your website

Paste the script tag just before the closing </body> tag in your HTML. On most frameworks and CMS platforms you can add it in the global layout or footer:

<!-- your page content -->
<script
  src="https://nocknock.cloud/widget/nock.js"
  data-token="YOUR_PROJECT_TOKEN"
  data-api-base="https://nocknock.cloud"
></script>
</body>
</html>

Send a test ticket

Open your website in the browser. You should see the NOCK feedback button in the corner of the page. Click it, fill in a short test message, and submit.

Switch to the NOCK Dashboard and check the Tickets view — your test ticket should appear within a few seconds, complete with browser, OS, and page information.

Optional: Connect Linear

If your team uses Linear, save a Linear API key in workspace settings, then enable project sync in Settings > Linear sync. Follow the connection guide.

Optional: Share the Customer Portal

Give stakeholders or clients a link to submit feedback, view ticket status, and reply to customer-visible conversations without dashboard access. Find the link under Settings > Share or follow the Customer Portal guide.

Optional: Create an API key

If you want to connect Zapier, n8n, Make, GitHub Issues, Jira, or custom code, create a scoped API key in workspace integrations and follow the Public API guide. GitHub and Jira are not native adapters in NOCK today; build them with API keys, signed webhooks, and your own automation.