NOCK: Feedback Widget, Customer Portal, and Ticket System
NOCK collects feedback from widgets, portals, dashboards, and APIs, then keeps it organized as first-class tickets your team can triage, discuss, and automate.
NOCK is a customer feedback and ticket system for product teams, agencies, and SaaS builders. You can collect feedback from an embedded widget, a shared Customer Portal, the dashboard, or the Public API. Every submission becomes a NOCK-native ticket with workflow state, customer-visible conversation, internal notes, and optional automation.
Quick Start
Set up NOCK and collect your first ticket in under five minutes.
Install the Widget
Copy and paste the script tag into your website.
Configure the Widget
Customize appearance, categories, and behavior.
Connect Linear
Push feedback directly into your Linear workspace.
Customer Portal
Let stakeholders submit and track tickets without dashboard access.
Public API & Webhooks
Create tickets, sync status, and build adapters for Zapier, n8n, Make, GitHub, Jira, or custom code.
AI Agents & MCP
Connect Cursor, Claude Code, or Codex and let an agent work with NOCK tickets safely.
Plans & Limits
Understand what's included in each plan.
What NOCK does
For your customers and users - a simple, non-intrusive button or Customer Portal lets them report problems, request features, reply to tickets, and follow progress without a NOCK account.
For your team - every ticket arrives in the NOCK Dashboard with source, status, priority, category, reporter email, browser context, screenshots, console logs, and conversation history. You can triage, assign, reply, and resolve directly in NOCK.
For your systems - the Public API and signed webhooks let you build external adapters with automation tools, AI agents, GitHub Issues, Jira, CRMs, or your own backend. Linear is the only native project-management integration today.
Core concepts
| Concept | What it is |
|---|---|
| Widget | The embeddable button + form that lives on your website |
| Project | A container in NOCK for one site or product, with its own widget token |
| Ticket | A single piece of feedback, bug report, or feature request |
| Dashboard | Your team's view of tickets, notes, replies, members, settings, and integrations |
| Customer Portal | A shareable project link for external stakeholders |
| Public API | Server-to-server access for tickets, projects, webhooks, and delivery logs |
| Webhooks | Signed outbound events for ticket lifecycle changes |
| Linear integration | Optional native sync between NOCK tickets and Linear issues |
The core promise
Nock Nock — Your customers are knocking.
As simple as possible for the customer. As informative as possible for the team.
Note
Ready to start? Follow the Quick Start guide to have your first NOCK ticket live in under five minutes.