Create a NOCK Project and Get Your Feedback Widget Token
A NOCK project maps to one website or app and holds its own widget token. Learn how to create a project and copy the token you need for installation.
A project in NOCK represents a single website or application. When you create a project, NOCK generates a unique project token — the identifier that ties the feedback widget on your site to the right inbox in your Dashboard. If you run multiple products or environments (for example, a marketing site and a web app), create a separate project for each one.
Open the Projects screen
Inside your workspace, click Projects in the left sidebar. Then click the New Project button in the top-right corner.
Name your project
Give the project a clear, descriptive name. This name appears on every ticket that comes in through the widget, so your team always knows which product the feedback belongs to.
Naming ideas:
- Match the product name (
Acme App,Marketing Site,Admin Portal) - Include the environment if you separate them (
Acme App – Production,Acme App – Staging) - Avoid generic names like
Project 1— they become confusing fast
Tip
Create one project per deployable environment if you want feedback from staging and production to flow into separate inboxes. That way test submissions never pollute your production ticket list.
Set the project URL (optional)
You can provide the base URL of your website (e.g. https://app.acme.com). NOCK uses this to validate incoming feedback and to populate quick-links in your Dashboard. You can skip this and add it later in Project Settings.
Create the project
Click Create Project. NOCK creates the project and takes you straight to its overview page.
Copy your project token
Your unique project token is displayed prominently on the project overview page. You'll also find it under Settings > Embed at any time.
Note
Keep your project token private — treat it like an API key. Don't commit it to public repositories. Anyone who has the token can submit feedback to your project's inbox.
Copy the token now; you'll paste it into the widget script tag in the next step.
Finding your token later
If you ever need to retrieve your project token again:
- Open the project from the Projects list in your workspace.
- Navigate to Settings > Embed.
- Your token is shown in the API Token section and embedded in the ready-to-copy script tag.
Warning
Rotating your token (generating a new one) will immediately break any existing widget installations that use the old token. Update every installation before rotating.
What's next?
You have a project and a token — now it's time to embed the widget in your site.
Install the Widget
Add the NOCK script tag to your website and go live in minutes.
Create Workspace
A NOCK workspace is your team's shared home for projects and tickets. Learn how to create one, choose a name, and get ready to add your first project.
Install Widget
Add a single script tag to your site to activate the NOCK feedback widget. Works with any framework or plain HTML in under five minutes.