Lite
€5/ mo
14-day free trial
Start Lite trialFor a first project
- 1 project
- 50 tickets / mo
- 10 AI enhancements / mo
- Full widget + optional Linear sync
- Auto-capture & screenshots
- Customer portal
Pricing
Start Lite free for 14 days.
Every plan ships the full product — widget, auto-capture, customer portal and optional Linear sync. Lite includes the free trial; Plus, Growth and Scale start as paid subscriptions. Prices are net.
Plus
Popular€12/ mo
Paid subscription
Choose PlusMost popular
- 3 projects
- 500 tickets / mo
- 50 AI enhancements / mo
- Everything in the box
- AI ticket enhancement
- Customer portal
Growth
€29/ mo
Paid subscription
Choose GrowthFor growing teams
- 10 projects
- 5,000 tickets / mo
- 500 AI enhancements / mo
- Everything in Plus
- Priority support
- Higher volume headroom
Scale
€69/ mo
Paid subscription
Choose ScaleFor high volume
- 25 projects
- 25,000 tickets / mo
- 2,000 AI enhancements / mo
- Everything in Growth
- Priority support
- Built for scale
14-day Lite trialCancel anytimePrices are net, billed monthly
Compare plans
Everything, line by line.
Lite €5/mo | Plus €12/mo | Growth €29/mo | Scale €69/mo | |
|---|---|---|---|---|
| Scale | ||||
| Projects | 1 | 3 | 10 | 25 |
| Tickets / month | 50 | 500 | 5,000 | 25,000 |
| AI enhancements / month | 10 | 50 | 500 | 2,000 |
| Capture & AI | ||||
| Auto-capture (URL, browser, OS) | ||||
| Console logs & screenshots | ||||
| AI ticket enhancement (Claude) | ||||
| Integrations & support | ||||
| Customer portal | ||||
| Optional Linear sync (two-way) | ||||
| Support | Priority | Priority | ||
How does the free trial work?
Lite starts with a 14-day free trial so you can try the whole product with controlled usage. Plus, Growth and Scale start as paid subscriptions.
How is billing handled?
Payments run securely through Stripe. You pick a plan, manage your subscription from your dashboard, and can change or cancel it whenever you need to.
What happens when I hit my AI enhancement limit?
Reports still come in fully captured — they just skip the AI rewrite until your next cycle, or you can upgrade for more headroom. Nothing is ever lost.
Is there a free plan?
There is no permanently free tier. Lite includes the 14-day trial and is the most affordable paid plan after that.
Do you offer a discount for startups or non-profits?
We do — early-stage startups and registered non-profits can get a discount on any plan. Reach out and we will sort it out quickly.
Can I change or cancel my plan later?
Anytime, from your dashboard. You keep access for the period you have paid for, and you can export your tickets before you leave.
Knock, knock.
Start your Lite trial today.
Lite includes every core feature with controlled usage. Choose a paid plan when your feedback volume or AI usage needs more room.