Project Settings
Understand the project settings tabs for general details, Linear sync, widget appearance, categories, console capture, AI, embed code, and sharing.
Project settings control how one NOCK project behaves. Open a project, click Settings, then choose the tab you need.
Settings tabs
| Tab | Use it for |
|---|---|
| General | Project name and basic project details. |
| Linear sync | Optional Linear team/project routing, sync toggle, labels, and import. |
| Widget | Launcher layout, position, icon, label, colors, shortcut, and hidden mode. |
| Categories | Feedback category choices shown in the widget. |
| Console | Log level, exclude patterns, and max captured console entries. |
| AI | AI Enhancement toggle, model display, plan limits, and custom prompt. |
| Embed | Project token, token rotation, script tag, and CSP guidance. |
| Share | Customer Portal share link, enable toggle, and link regeneration. |
Common tasks
| Task | Where to go |
|---|---|
| Install the widget | Settings > Embed |
| Rotate the widget token | Settings > Embed > Regenerate Token |
| Move the launcher | Settings > Widget |
| Hide the launcher | Settings > Widget > Widget Mode |
| Change categories | Settings > Categories |
| Capture fewer logs | Settings > Console |
| Add AI follow-up questions | Settings > AI |
| Share a customer portal link | Settings > Share |
| Sync to Linear | Settings > Linear sync |
Token rotation
The widget token connects your website snippet to this project. It is expected to appear in public HTML, but it is still project-specific and should not be mixed between projects.
Warning
Regenerating the token invalidates the old one immediately. Update every installed snippet after rotation or the widget will stop working.
Project deletion
The project danger area contains irreversible project deletion.
Warning
Deleting a project is permanent. Tickets, replies, images, console logs, widget configuration, share link, and integration settings for that project are removed.
AI Ticket Triage
Use NOCK AI triage to summarize a ticket, find missing information, and prepare workflow suggestions without changing the ticket automatically.
Team Members
Invite colleagues by email, assign Owner or Member roles, manage access, and remove team members from your NOCK project workspace.